Rubber feet for Lifeinabox

Every product comes with a manual. You can also download it from the product page.

No, always keep your medication and cool box in your hand luggage.

Although the temperature in the hold no longer drops below zero in most cases nowadays, with checked luggage you risk your suitcase being lost or delayed, leaving you without medication. What's more, you have no access to it during the flight, and luggage can stand on the airport apron for a long time in full sun or freezing cold. So always keep your medication close to you.

Yes. The bag can be taken as hand luggage. For the medication itself, always carry a medical passport or a doctor's statement in English.

Every MediCooler comes with a 12-month warranty against manufacturing and material defects. If the product does not work properly, we will repair or replace it free of charge. The statutory warranty also always applies.

Yes, you have a 14-day cooling-off period after receipt. You pay the shipping costs for the return yourself. You can read how to register a return and where to send the parcel on the returns page.